Last Updated: Jan 5th 2025.
At Devlan Solutions LTD, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect,
how we use it, and the steps we take to protect it. By using our website and services, you agree to the terms of this Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
1. Information We Collect
We collect different types of information in order to provide you with custom software development, mobile app development, and digital transformation services. This includes:
Personal Information:
- Name
- Email Address
- Phone Number
- Company Name
- Billing Information
This information is required for providing you with high-quality, scalable software solutions, responding to inquiries, and processing payments for our custom software development
and mobile app development services.
Non-Personal Information:
- IP Address
- Browser Type
- Device Information
- Cookies and Usage Data
This non-personal information is collected to improve your experience on our website and to understand how users interact with our custom software solutions and mobile applications.
2. How We Use Your Information
We use your information to:
- Deliver Custom Software Solutions: To create and deliver tailored software that meets your business needs, including enterprise applications, mobile apps, and UI/UX designs.
- Provide Customer Support: To offer assistance, answer inquiries, and provide post-launch support for mobile applications and custom software.
- Process Payments: To facilitate secure transactions for services like mobile app development, digital transformation, and UI/UX design.
- Improve Our Services: To analyze your usage patterns and improve the performance and user experience of our software solutions, including web applications and mobile apps.
3. How We Protect Your Information
At Devlan Solutions LTD, we implement a variety of security measures to protect your personal and non-personal information from unauthorized access, alteration, or destruction.
These measures include:
- Data Encryption: We use industry-standard encryption techniques to protect your personal data during transactions.
- Secure Servers: We store your data on secure, encrypted servers to prevent unauthorized access.
- Regular Security Audits: We perform periodic security audits to identify and address potential vulnerabilities in our software and systems.
Our team is committed to keeping your data safe while you enjoy the benefits of our cutting-edge digital solutions.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers in the following situations:
- Payment Processors: To securely process payments for our custom software development and mobile app development services.
- Service Providers: We may share information with service providers who help us deliver digital transformation solutions, including hosting services and email delivery services.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
We ensure that all third-party service providers comply with appropriate privacy and security standards.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website and to analyze how our software solutions are used. These technologies may collect information
about your browsing behavior, such as:
- The pages you visit
- The time spent on the website
- Your IP address
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website and services.
6. Your Data Protection Rights
As a user of Devlan Solutions LTD, you have the right to:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request that we update or correct any inaccurate personal data.
- Deletion: You can request that we delete your personal data, subject to applicable laws.
- Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Devlan Solutions LTD. We are not responsible for the privacy practices or content of these external sites.
We recommend reviewing the privacy policies of any third-party websites you visit.
8. International Data Transfers
If you are located outside of Kenya, please be aware that your personal information may be transferred to and processed in Kenya. By using our services, you consent to the transfer
and processing of your data in accordance with this Privacy Policy.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we become aware that we have
collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Devlan Solutions LTD
[email protected]
+254 737 229 776
